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FAQs
Q: How many courses are covered through the certification program?
A: For those in the Organizational Excellence program, all courses will be included in your payment to enroll. For those in the Core Competencies program, all virtual workshops, lunch and learns, and the half-day monthly trainings are included in your payment to enroll.
Q: Who from my organization can attend? Does it have to be the same person at each training?
A: For those enrolled in the Core Competencies program, any one member of their staff can attend each training, it doesn’t have to be the same person each time. For those enrolled in the Organizational Excellence program, any four members of their staff can attend each training, it does not have to be the same people or all four people each time.
Q: Are there specific qualifications for certification scholarships?
A: Applicants should mark their desire to receive a scholarship on their certification application. They will be competing for scholarships with other nonprofits, so they should write a compelling narrative of why they are deserving of a scholarship and how they will use the certification program to benefit their organization and ultimately their clients.
Q: After paying for the cost of certification, are there any additional costs my organization will incur?
A: At the $2,500 level there are no additional required training costs. If they wish to have more than four participants at a training, they would need to cover ½ the cost of additional seats. At the $500 level, all costs of virtual and lunch and learn trainings are covered as well as the 8 AM to 1 PM portion of monthly trainings. If the nonprofit wishes to attend the 1 PM to 5 PM section of monthly trainings not offered in the Core Competency curriculum, they would be able to register at ½ the cost of normal admittance.
Q: What happens if I or someone from my organization can’t attend one of the required workshops?
A: You would need to complete the required workshop in a subsequent year before you could receive your certification.
Q: If I pass my certification portfolio submissions but not the certification exam what do I do?
A: If a participant fails the exam or any portion of the 7 portfolio components (but attended) they will have to pay $40/per section to retake/resubmit. If a participant fails the certification course because they did not submit their documents for any of the 7 portfolio components, they must pay the portion they missed at $180/per section. If only a redo of the exam is necessary, it will be $50/per retake. If a nonprofit is missing a component of their portfolio, the cost is $100/per component to resubmit.